Frequently Asked Questions
Orders & Payment
How do I place an order?
Simply browse our Men's or Women's collection, select your size, add to cart, and checkout. You'll receive an order confirmation via email once your payment is successful.
What payment methods do you accept?
We accept all major debit/credit cards, UPI, net banking, and popular wallets through our secure checkout.
Can I cancel or modify my order after placing it?
Orders can be cancelled or modified within [X hours] of placing them. Please contact us immediately at jaganera03@gmail.com with your order number.
Shipping
How long does delivery take?
Orders are typically delivered within [4-7 business days] depending on your location. You'll receive a tracking link once your order ships.
Do you offer free shipping?
Yes — we offer free shipping on all orders above ₹1,999. Orders below this amount will have a standard shipping fee applied at checkout.
Do you ship across India / internationally?
[We currently ship across India. International shipping is not available at this time.]
Returns & Exchanges
What is your return policy?
We accept returns within [7-10 days] of delivery, provided the item is unused, unwashed, and in original packaging with tags intact.
How do I initiate a return or exchange?
Email us at support@jaganera.com with your order number and reason for return. Our team will guide you through the process.
When will I get my refund?
Refunds are processed within [5-7 business days] after we receive and inspect the returned item.
Sizing
How do I choose the right size?
Check our Size Guide page for detailed chest, length, and shoulder measurements. Our fits run oversized — if you prefer a regular fit, we recommend sizing down.
What if the size doesn't fit?
No worries — you can exchange it for a different size within our return window, as long as it's unused and unwashed.
Product Care
How do I wash my JAGANERA pieces?
Machine wash cold with similar colors, avoid bleach, and turn the print inside out before washing to preserve the graphic quality.